About Us

About 96won — The Trusted Online Casino Platform of Choice for Malaysian Players

96won is more than a gaming platform — it is a community of Malaysian players built on trust, security, and boundless fun. Discover who we are, what drives us, and why hundreds of thousands of players choose 96won as their online gaming home.

500+
Available Games
24/7
Customer Support
5★
User Rating
RM10
Minimum Deposit

Who Us?

96won is an online entertainment platform founded with one clear goal — to deliver the best casino experience to Malaysian players in a safe, fair, and enjoyable environment. We understand that Malaysian players have their own needs and preferences, which is why every aspect of 96won is designed specifically with local players in mind.

From a Bahasa Melayu interface to local payment methods like FPX, Touch 'n Go eWallet, and Boost — 96won is not a foreign platform trying to break into the Malaysian market. We were born and grew alongside the Malaysian player community, and we continue to listen, learn, and improve based on real user feedback.

The 96won team is made up of industry experts with a combined experience of over 15 years in the Asian online casino industry. We bring together technological expertise, a deep understanding of Malaysian player behaviour, and a firm commitment to international security standards to build a platform that is truly worthy of your trust.

Our Commitments: 96won operates under a valid international gaming licence and complies with all international financial security standards to ensure every player transaction is fully protected.

Our Vision

Becoming the number one online casino platform of choice for Malaysian players — not just because of the games we offer, but because of the trust, security, and user experience we deliver to every player who joins the 96won community.

Our Mission

Providing a fair, transparent, and secure gaming environment backed by advanced technology, the widest game collection, fast and reliable financial transactions, and customer support that truly understands the needs of Malaysian players.

Our Core Values

Trust, transparency, and responsibility are the three core pillars behind every decision we make at 96won. We believe a good business is built on good relationships with its customers — not just profit figures alone.

Why Malaysian Players Choosing 96won?

Not just claims — these are real advantages that 96won players experience every day.

Bank-Level Security

The 96won platform is protected by the same 256-bit SSL encryption used by Malaysia's major banks. All your personal and financial information is stored on secured servers and is never shared with third parties without your consent.

Over 500 Games to Choose From

From modern video slots with progressive jackpots worth hundreds of thousands of ringgit, live casino tables with real dealers, sports betting covering local and international leagues, to fish shooting games and bingo — all in one 96won platform.

Fast Withdrawals Under 1 Hour

96won processes withdrawal requests within 15 minutes to 1 hour — among the fastest in Malaysia's online casino industry. No unexplained delays, no intentional holdups. Your winnings go straight to your chosen bank account.

24/7 Customer Support in Bahasa Melayu

96won's customer support team is available in Bahasa Melayu around the clock, seven days a week — including public holidays. Reach us via live chat in the app or on the website and get a response in under 2 minutes.

Best Mobile App

The 96won app for Android and iOS lets you take the full casino experience in your pocket. Built for Malaysian users with a data-saving mode, biometric login, real-time push notifications, and an interface optimised for smaller screens.

Regular Bonuses & Promotions

96won offers a welcome bonus, deposit bonuses, weekly cashback, free spins, and seasonal promotions designed to add real value to every ringgit you deposit. All bonus terms are written clearly and simply — no hidden conditions.

Values That Shaping 96won

Every decision we make at 96won is guided by these core values — not merely written on an office wall, but practised every single day.

Trust

The foundation of our relationship with every player who joins 96won.

Transparency

All terms, conditions, and cashback percentages are stated clearly.

Security

The latest protection technology for every account and transaction.

Community

We build a player community founded on mutual support and respect.

Innovation

Continuously improving the platform based on the latest technology and player feedback.

Responsibility

Committed to responsible gambling and player well-being.

Journey 96won from the Beginning to Now

Every great platform starts with a small step taken with full conviction. The 96won journey is a story of resilience, adaptation, and an unwavering commitment to the satisfaction of Malaysian players.

From a starting platform with a limited game collection, 96won has grown into one of Malaysia's most complete online casino destinations — with over 500 games, a wide range of local payment methods, and a mobile app recognised as one of the best in its category.

Founding
96won Goes Live

96won was founded by a team of industry experts with extensive experience in Asian online casinos. The platform launched with a focus on the specific needs of Malaysian players — language, payment methods, and locally preferred game types.

Growth Phase
Game Collection Expansion

96won partners with world-class game providers including Pragmatic Play, PG Soft, Spadegaming, and Evolution Gaming. The game collection has grown rapidly past 300 titles, with the Live Casino launch receiving an outstanding response from players.

Digital Innovation
96won Mobile App Launch

Knowing that over 78% of Malaysian players access the platform via smartphone, 96won launched a mobile app for Android and iOS. The app brings exclusive features like biometric login, data-saving mode, and an additional 10% deposit bonus for app users.

Today
Malaysia's Leading Platform of Choice

Today, 96won offers over 500 games, withdrawal processing in under 1 hour, a tiered VIP loyalty programme from Bronze to Diamond, and 24/7 customer support in Bahasa Melayu. This journey continues — and the best is still to come.

The People Behind Behind 96won

A great platform is built by great people. Meet some of the dedicated team working tirelessly to ensure the best experience for you at 96won.

Chief Executive Officer

Leadership & Strategy

Over 12 years of experience in the Southeast Asian online casino industry. Responsible for the strategic direction and overall growth of 96won in the Malaysian market.

Chief Technology Officer

Technology & Security

A certified cybersecurity expert specialising in large-scale casino platform development. Ensures that 96won's infrastructure remains stable, secure, and up to date at all times.

Chief Marketing Officer

Marketing & Growth

A digital marketing specialist focused on the Malaysian market. Responsible for player community growth strategies and promotional programs that deliver real value to users.

Head of Customer Support

Customer Service

Leading a 24/7 support team of trained Malay-speaking agents dedicated to resolving every player issue quickly, warmly, and professionally.

Learn More About 96won and Our Commitment

Our Partnerships with World-Class Game Providers

The game quality at 96won is the result of close partnerships with international game providers. Pragmatic Play, one of the most popular slot providers in Asia, contributes some of the most-played slot titles on the platform — including the Gates of Olympus and Sweet Bonanza series, which are hugely popular among Malaysian players.

PG Soft is known for highly innovative slots built on HTML5 technology with portrait-mode support on mobile — a perfect fit for Malaysian players who prefer gaming while lying back or on the go. For Live Casino, 96won partners with Evolution Gaming, offering Baccarat, Blackjack, Roulette, and a variety of interactive game-show titles hosted by experienced professional dealers.

A Payment System Built for Malaysia

One of the most common complaints among Malaysian online casino players is the difficulty of making deposits and withdrawals. At 96won, we address this directly by supporting the most popular payment methods in Malaysia. FPX bank transfer supports all major banks including Maybank, CIMB Bank, Public Bank, RHB Bank, Hong Leong Bank, AmBank, and many more.

Additionally, Touch 'n Go eWallet and Boost — both hugely popular among Malaysians — are supported for instant deposits. The deposit process takes under a minute, while withdrawals are processed by the 96won finance team within 15 to 60 minutes depending on the chosen method. The minimum deposit is just RM10, making the platform accessible to players of all levels.

96won VIP Loyalty Programme

96won values every player who stays loyal to our platform. The 96won VIP loyalty programme has five tiers — Bronze, Silver, Gold, Platinum, and Diamond. Every bet placed earns loyalty points that help you climb the ranks faster.

Each VIP level upgrade brings increasingly rewarding benefits. Gold-tier players and above enjoy higher daily withdrawal limits, prioritised withdrawal processing, and access to exclusive promotions unavailable to general members. Platinum and Diamond players also receive a personal account manager, invitations to exclusive VIP events, and weekly cashback credited automatically every Monday morning.

96won's Commitment to Responsible Gambling

At 96won, we believe entertainment should always stay as entertainment. We take problem gambling seriously and have implemented a range of tools to help players stay in control.

Players can set daily, weekly, or monthly deposit limits directly from their account settings. Loss limit options are also available to ensure you never spend more than you can afford. For players who feel that gaming is starting to have a negative impact on their lives, a self-exclusion option can be activated immediately — and our customer support team is ready to assist throughout the process without any judgment or pressure.

The 96won platform is open only to users aged 18 and above. We apply a strict age verification system during registration and require identity verification (KYC) before your first withdrawal is processed — not to create hurdles, but to safeguard the wellbeing of every user on our platform.

What Our Players Are Saying

96won's reputation was built not through advertising — but through the real experiences of players who return because they are satisfied. Fast withdrawals, fair games, and responsive customer support are the three things most frequently mentioned in positive reviews from 96won players.

We are not perfect — no platform is. But when issues arise, we resolve them quickly and honestly. That is what sets 96won apart from platforms that only care about new deposits and ignore the experience of existing players.

96won Quick Facts

  • Founding Malaysia
  • Games 500+
  • Providers 20+ Partners
  • Language Bahasa Melayu
  • Min Deposit RM10
  • Withdrawal < 1 Hour
  • Support 24/7 Support
  • Platform Web & App
  • Minimum Age 18 Years
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Become Part of the Family 96won — Malaysia's Premier Online Casino Platform

Join a community of Malaysian players who already trust 96won. Register today, enjoy an exclusive welcome bonus, and start the best online casino experience in your language.

For adults aged 18 and above only. Please play responsibly.

Bahasa Melayu